Text Classification

The Text Classification Agentic Skill categorizes text from emails, tickets, and other sources to single or multiple categories as well as sentiment analysis using Gen AI skills.

The Generative Skill in all Text Classification types enables users to setup and use the AI Skill in minutes without the need for any training data. The user can also provide Instructions in natural language to the AI Skill as well as each individual Label - this enables advanced data processing features such as Generative Reasoning and synthesis.