Outlook.com IMAP credentials

Follow these steps to configure the IMAP credentials with an Outlook.com account.

Set up the credentials

To set up the IMAP credential with Outlook.com account, use these settings:

1. Enter your Outlook.com email address as the User.

2. Enter your Outlook.com password as the Password.

   App password

   Outlook.com doesn't require you to use an app password, but if you'd like to for security reasons, refer to Use an app password.

3. Enter outlook.office365.com as the Host.

4. For the Port, keep the default port number of 993.

5. Turn on the SSL/TLS toggle.

6. Check with your email administrator about whether to Allow Self-Signed Certificates.

Refer to Microsoft's POP, IMAP, and SMTP settings for Outlook.com documentation for more information.

Connection errors

You may receive a connection error if you configured your Outlook.com account as IMAP in multiple email clients. Microsoft is working on a fix for this. For now, try this workaround:

1. Go to account.live.com/activity and sign in using the email address and password of the affected account.
2. Under Recent activity, find the Session Type event that matches the most recent time you received the connection error. Select it to expand the details.
3. Select This was me to approve the IMAP connection.
4. Retest your Otera credential.

Refer to What is the Recent activity page? for more information on using this page.

The source for these instructions is Outlook.com IMAP connection errors. Refer to that documentation for more information.

Use an app password